The Manderscheid Family

The Manderscheid Family

Tuesday, December 11, 2012

Aly's Toe. . . another injury

Well we were getting over the chemical burns on the hands incident and had another. Aly was playing by the fireplace and wanted to see if there was something in her stocking so she pulled on it. When she did the 4 lb snowman stocking holder came down with it and smashed her toe. She couldn't even scream, she turned blue and almost passed out. We took her to the bathroom to check it out and it wasn't good. We had her elevate it but we couldn't get it to stop bleeding. We wrapped it up pretty tight and put her to bed. Surprisingly she slept really well.

We kept it bandaged up and on Monday Shannon took her to see the podiatrist. Her sister Christi works at one in snellville and they looked at it for us. They took some x-rays and found that it was broken. They didn't want to clean it or touch it because at her age their is a good chance the nail will reattach its self so they wanted to let it do its own thing and heal on its own. We have to keep it wrapped with a band aid and ointment. 

She is doing pretty well with it, honestly better then I would be. It defiantly could have been a lot worse. I think if it would have hit in the middle of her foot it would of broken her whole foot.

I have a few pictures but they are pretty gross so beware, but Shannon took a few at the dr. so those are here too.




Getting X Rays



 
 
 
 
 

Thursday, December 6, 2012

Update on Aly's hands and the situation


This is the easiest way to get the info to everyone so here is where we are. On Monday I sent an email to Belk from their website asking someone to provide me with an email address to send the pictures of Aly's hands and an email to explain what happened. I got a call from the Snellville store manager a few hours later. She had told me that my email when to her instead of corporate which I was trying to reach. We talked for a minute about the situation and I asked her how something like this could of happened. She said she really didn't know. She claims their soap containers come pre packaged and they just drop the soap containers directly into the dispenser so there is no pouring or a chance that they could have put the wrong thing in. She was very adamant that they did nothing wrong. I asked her if they removed the soap from the dispenser that Aly used as a precaution and she said no. I was beside myself. She said it was an isolated incident and she didn't see the need. I'm sure you can imagine my response to that. I think it’s sad and says a lot about her personal character, that she is more worried about an admission of guilt by changing it then the safety of the customers and employees that use that soap.

I then called Betco Corporation who is the manufacture of the soap and told them I was interested in switching to their soap here at the shop and asked how the soap came to the vendors. She told me they are only sold in Gallon bottles and refill bags, not replaceable containers (so i'm still not sure how Belk is getting the refill containers. . . ). I then hung up and called again and spoke to another rep and told her the story about what happened. The lady I spoke with was really nice and she has done a few things for me. They are sending me the data sheet of the ingredients so I can have the pediatrician look over it. She also contacted the Atlanta distributor and they are looking in to it as well. So as of now, Belk could really care less but the manufacture is taking steps to look into it.

We still don't know what happened and probably never will. I'm so disappointed in Belk's response that it will result in me not shopping there anymore. I think is sad that as a society we can't get anything accomplished because everyone is worried about getting sued. When I went to the store on saturday, after this happened, I was trying to accomplish 2 things: make sure we could ensure Aly's safety in the future and make sure they could ensure the safety of their customers and employees but it looks like neither of those happened since they are so uncooperative.

Aly's hands healing pretty good. The cream the Dr. gave us is working good. She was able to go to gymnastics on Tuesday and do everything so that is a good sign. She still knows how to work the system and when we ask her to do something she doesn't want she pulls out the "my hands hurt" card like a pro!!!! Until we can determine 100% that this wasn't an allergic reaction we are not going to use public soap and just carrie our own and rely on sanitizer.

Thank you for your care and concern!


Monday, December 3, 2012

Another eventful weekend

Well, we had another one of those "crazy things that happen to my child" event! On Friday afternoon Shannon and Aly went to the Belk store in snellville. Aly was washing her hands in the bathroom and started screaming that it was burning. After checking the water Shannon realized it was the hand soap and rinsed it off. Over the next few hours her hands got worse and developed a few blisters and her fingers were red and swollen. We treated her at home on Friday but then took her to the dr. on sat. morning. They said it was a chemical burn. We are not sure how it happened but we are talking with the manufacture of the soap and with belk trying to figure out what happened. We are thinking either when the cleaning staff refilled the soap that maybe they put something else in there, or maybe were trying to dilute it and put something wrong in there. Maybe someone else tampered with it and put a chemical in there, we don't know. It drives me crazy to think that maybe someone tampered with the soap and now that has to be something we have to worry about in this crazy world.

From now on we are going to carry our own hand soap to ensure that it doesn't happen again. Having a 3 year old with chemical burns on her hands isn't easy, so if we can make sure it doesn't happen again, we will.

Friday night was pretty rough for her. I was going to take her to the after hours pediatrician but they were closed?????  The poor kid wouldn't go potty all night and finally around 9:00 when I asked her again, she cried and said she didn't want to have to wash her hands! :(  We were able to wrap her hands with some pads and put socks over them for the night so she could sleep and we let her sleep with us. Me and JV didn't sleep much because every time she moved we both woke up trying to keep her from hurting her hands. She slept fine though. Saturday morning when I took the socks off it was nothing short of many answered prayers. They looked so much better. She was able to use them on sat which was a huge improvement.

 She has heard us talking about it several people so she knows whats going on but I'm trying to make her understand that it won't happen every time, it was a bad soap and just a weird thing, but again, she's 3 and that's not easy.

Here are her hands on Friday night:





and Sat. Morning:










About Me

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Hi, This is Aly's blog update page. I am working on a scrapbook for her first year and I'm going to add all these blog entries to it. This is where to find out everything that is going on with us and her. I love to post new pictures and share how she has truly blessed our lives!!!